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32 answers

Summitly and Zara AI: FAQs

How Summitly works, the Zara AI virtual agent, pricing, and trust.

32 answers

About SummitlyWhat is Summitly?
Summitly is an AI-powered Canadian real estate platform that helps you find, understand, compare, finance, buy, rent, sell and manage real estate. It is the technology brand operated in association with Coldwell Banker Summit Realty, a RECO-registered Ontario brokerage.
About SummitlyIs Summitly a real estate brokerage?
Summitly is the AI platform; the licensed brokerage behind it is Coldwell Banker Summit Realty, Brokerage, registered with the Real Estate Council of Ontario (RECO). Every Summitly-managed transaction is handled by a licensed agent.
About SummitlyWhere does Summitly operate?
Summitly serves Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Ottawa and Ontario-wide, and is expanding across Canada.
About SummitlyHow is Summitly different from Realtor.ca, Zillow or HouseSigma?
Summitly combines live MLS listings and sold data with an AI copilot (Zara) that searches, compares, values and explains homes, plus a brokerage that can actually handle the transaction end to end — not just generate a lead.
About SummitlyIs Summitly free to use?
Yes — browsing listings, market data, calculators and Zara are free. Certain services (like optional rental-listing boosts) have a clear fee shown upfront.
About SummitlyHow do I contact Summitly?
Use the Contact page on summitly.ca, chat with Zara, or call the number listed on the site. Agents and clients can also reach their assigned Summitly REALTOR directly.
About SummitlyDoes Summitly have a mobile app?
Yes — Summitly has a mobile app for iOS and Android with live MLS search, maps, saved homes and searches, the Zara AI copilot, and more.
Zara AIWhat is Zara?
Zara is Summitly's AI real-estate copilot. You can chat, call or have Zara act on your behalf — search live MLS listings, compare homes, estimate payments, explain neighbourhoods, flag risks and book showings.
Zara AICan Zara actually search live listings?
Yes. Zara is agentic — ask in plain language (for example, 'a 3-bed under $1M near good schools') and it runs a real MLS search and returns matching listings you can open.
Zara AIWhat can I ask Zara?
Anything real estate: find homes, compare two listings, check if a home is overpriced, estimate your monthly payment, ask what to offer, explain an area, or summarise a listing's pros and cons.
Zara AIDoes Zara give financial or legal advice?
Zara provides helpful information and estimates, not guaranteed legal, financial or investment advice. Always verify important details and consult a licensed professional before making decisions.
Zara AIWhat languages does Zara speak?
Zara answers by chat or voice. Ask in the language you are most comfortable with and Zara will try to answer in it — check important details with a licensed agent.
Zara AIIs Zara free?
Yes — chatting with Zara on Summitly is free.
Careers & AgentsIs Summitly a good brokerage to join?
It depends on what you need. Summitly (Coldwell Banker Summit Realty, Brokerage) is built for the agents the 90/10 rule leaves behind: every agent gets 1-to-1 mentorship from senior brokers and weekly training on closing, not only on getting leads, plus the Coldwell Banker brand and Summitly's AI platform. Summitly (Coldwell Banker Summit Realty) has two packages for your own business. Package A is a 95/5 split with a $200 + HST monthly fee and $799 + HST on each of your first 4 completed transactions in a calendar year. Package B is 90/10 with $125 + HST a month and $499 + HST on the first 4, moving to 95/5 for the rest of the year after $100,000 GCI. A $500 minimum brokerage share applies per completed transaction, starting with transaction 5 in each calendar year; see your agreement for tax treatment and details. To receive brokerage leads, agents join the Leads Plan: $299 + HST a month, no transaction fees, 90/10 on their own deals, and 50/50 on deals from leads the brokerage provides.
Careers & AgentsWhat commission split does Summitly offer agents?
Summitly (Coldwell Banker Summit Realty) has two packages for your own business. Package A is a 95/5 split with a $200 + HST monthly fee and $799 + HST on each of your first 4 completed transactions in a calendar year. Package B is 90/10 with $125 + HST a month and $499 + HST on the first 4, moving to 95/5 for the rest of the year after $100,000 GCI. A $500 minimum brokerage share applies per completed transaction, starting with transaction 5 in each calendar year; see your agreement for tax treatment and details. To receive brokerage leads, agents join the Leads Plan: $299 + HST a month, no transaction fees, 90/10 on their own deals, and 50/50 on deals from leads the brokerage provides.
Careers & AgentsDoes Summitly provide leads to agents?
Summitly's Brokerage Leads are leads the brokerage generates — from summitly.ca enquiries, Summitly apps, Zara AI conversations, ads, social campaigns, call tracking, events — and hands to its agents. They are warm: the person contacted Summitly themselves about buying, selling or renting a home. Each lead goes to one agent only; it is not shared. Leads go to agents on the Leads Plan: $299 + HST a month, no transaction fees, with 90/10 on the business they bring themselves. There is no charge per lead; on a closed sale or lease from a Brokerage Lead the commission is split 50/50, and you work the lead in the brokerage CRM, with coaching to help you convert it.
Careers & AgentsIs Summitly good for new agents?
New agents are who Summitly builds for. Every Summitly agent gets 1-to-1 mentorship from senior brokers, in person at the Vaughan office, with a virtual option where available. There is onboarding training when you join and training every week, and recordings may be provided. Coaching and office support come at no extra charge.
Careers & AgentsHow do I join Summitly as an agent?
Visit the Careers page on summitly.ca and request a confidential conversation. Licensed agents and those completing their Ontario real estate licence are welcome.
Careers & AgentsHow do I get a real estate licence in Ontario?
Complete the Real Estate Salesperson Program (delivered by Humber College), register with RECO, and join a brokerage. It typically takes several months and a few thousand dollars in fees.
Pricing & FeesWhat does it cost to use Summitly?
Searching listings, market data, calculators and Zara are free. Paid items, like optional rental-listing boosts, have clear, upfront fees.
Pricing & FeesHow much is real estate commission when selling?
Commission in Ontario is negotiable, typically a few percent of the sale price, usually shared between the listing and cooperating brokerages. Your agent discloses it in the listing agreement.
Pricing & FeesIs it free to list a rental as a landlord?
Yes — listing a rental on Summitly is free. A leasing commission of half a month's rent plus HST applies only when a lease is signed, and optional visibility boosts are available.
Pricing & FeesWhat does tenant verification cost?
Summitly Verified is $49 + HST and is valid for 12 months. Your identity and income are checked automatically, and once you pass you can express interest in any Summitly Exclusive rental.
The AppIs there a Summitly app for iPhone and Android?
Yes — Summitly has a mobile app for iOS and Android with live MLS search, maps, saved homes and searches, compare, the Zara AI copilot, and more.
The AppDo my saved homes sync between the app and website?
When signed in with your Summitly account, your profile follows you across summitly.ca and the app, since they share the same account.
The AppCan I search by address, postal code or MLS number in the app?
Yes — the app's search handles city, neighbourhood, address, postal code and MLS® number.
The AppCan I get notified of new listings or price drops?
Yes — save a search and enable alerts to be notified about new matches, price drops and open houses.
Data & TrustWhere does Summitly's listing data come from?
From MLS® and verified real estate data sources. Information is deemed reliable but not guaranteed — always verify important details before relying on them.
Data & TrustCan I see sold prices on Summitly?
Yes — Summitly shows recent sold prices and market trends where permitted, so you can value homes with real data.
Data & TrustAre AI estimates and valuations guaranteed?
No. AI valuations and estimates are illustrative, not appraisals or guarantees. Confirm with a professional appraisal or advisor for decisions.
Data & TrustHow does Summitly protect my privacy?
Summitly handles personal data in line with Canadian privacy law (PIPEDA), with consent-based collection and secure storage. Verification data, where used, is encrypted and never sold.
agent vs app searchUsing a real estate agent vs searching with an app like Summitly: do I need both?
A search app like Summitly gives you 24/7 access to listings, market data, and tools like the Zara assistant to research neighbourhoods, prices, and trends on your own schedule. A real estate agent adds local expertise, negotiation, access to off-market opportunities, and guidance through offers and closing. The two work best together: use Summitly and Zara to explore and shortlist, then lean on an agent to execute. Apps empower informed buyers; agents handle the transaction and advocacy, and this is general information, not legal advice.