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Meet Zara — your real estate AI

Zara is Summitly's AI real estate assistant. She finds homes and rentals on live MLS® data, explains prices, runs mortgage numbers and books viewings, by chat, voice or a call-back, 24/7. When you want an advisor, a licensed advisor at Coldwell Banker Summit Realty takes over.

  • Updated
  • Zara is an AI virtual agent
  • Free to use

Zara works for Coldwell Banker Summit Realty, Brokerage (RECO-registered). She doesn't replace your Realtor®. Viewings, offers and advice go through a licensed agent.

Zara

Online

AI virtual agent
  1. You: Is that 3-bed near High Park priced well?
  2. Zara: Compared with similar homes asking nearby, it sits in the middle. I can show you those homes and where each number came from.
  3. You: Can I see it Saturday?
  4. Zara: Yes. Morning or afternoon? A licensed advisor from Coldwell Banker Summit Realty will meet you there.
Sample conversation

Who Zara helps

What Zara does for you

Pick who you are. Each one shows three jobs Zara does and a short sample chat.

Find the right home, and know the numbers

Tell Zara what you want in plain words. She searches live listings, checks the price against nearby homes and works out what it costs each month.

  1. Searches live MLS® listings“A 3-bed near a park in Roncesvalles” becomes a real search you can save.
  2. Sizes up the priceCompares asking prices nearby and shows where the numbers came from.
  3. Books viewingsPicks a time with you; a licensed advisor confirms and meets you there.
Buying with Zara
ZaraAI virtual agent
  1. You: A 3-bed near High Park, close to a park?
  2. Zara: I found a few on live MLS® listings. Here are the closest, with photos and what each one costs a month.
  3. You: Book Saturday morning for the first one.
  4. Zara: Done: Saturday morning is requested. A licensed advisor will text you to confirm.
Sample conversation

Four ways to reach her

Chat, speak, call, or ask for an advisor

Use whichever suits the moment. Your conversation follows you, so you never repeat yourself.

Chat · available now

Chat with Zara

Type the way you'd text a friend. She answers with homes, numbers and sources, and shows cards you can tap.

Open chat

Speak · in your browser

Speak to Zara

Talk out loud and she answers out loud. What you both say is saved as text in the chat, so you can read it later.

Coming soon

Call · call-back for now

Call Zara

Zara's direct line is coming soon. Until then, leave your number and she calls you, usually within a minute.

We'll only contact you about this request.

An advisor · licensed

Talk to a Real Estate Advisor

A licensed advisor at Coldwell Banker Summit Realty, not an AI. Free, no obligation. Ask Zara to pass your chat along so you don't start over.

(905) 553-8500

Licensed · Coldwell Banker Summit Realty

Call now

Viewings are always with a licensed agent

How it works

Three steps, start to keys

Ask your first question
  1. Tell Zara what you needType or talk. A budget, an address, a question, or "I'm thinking of selling."
  2. She checks live dataZara reads the MLS® feed and Summitly's calculators and guides, and shows where each fact came from.
  3. You get an answer, or an advisorA clear answer, a saved search or a booked viewing. Ask for an advisor and they get the whole chat.

Straight answers

What Zara won't do

Zara is a helpful assistant, not your lawyer, accountant or agent. Where she stops, she tells you who can help.

Try one. See what she says.

Pick a question above. These are sample replies.
  • Give legal or tax adviceShe explains the general rule in plain words, then points you to a lawyer, an accountant or a licensed advisor.
  • Show sold prices without sign-inBoard rules (TRREB VOW) need a free account first. Sign in and she shows sold and leased prices right in the chat.
  • Promise outcomesNo "you'll get over asking" or "you're approved." She gives ranges, shows her sources and says what could change them.
  • Pretend to be a personEvery chat says Zara is an AI virtual agent. Ask for an advisor any time and she hands you over with the full chat.
  • Sign or negotiate for youOffers, agreements and negotiations are done by your licensed advisor, with you.

Privacy

Your chats, and how we use them

Short version: your chats help Zara answer you. Our team reads one only when you ask for an advisor, or when we check answer quality.

How Zara handles your chats
What we keepWe keep your messages, Zara's answers and the page you started from. Signed in, they're saved to your account so you can pick up later.
Who reads themYou, an advisor you hand off to (they get the chat you agreed to share), or a staff reviewer who checks an answer's quality. Reviewers see chats with phone numbers and emails hidden.
VoiceWe turn your speech into text for the transcript, and we don't keep the voice recording.
How longUntil you delete them, or 18 months after your last visit.
Selling and AI trainingWe never sell your chats. We use our AI provider's API under terms that don't let it train its models on your chats.
Follow-upsWe only call, text or email about what you asked, and only if you said yes. Every message has a way to stop.

Your controls

  • Remember my preferencesBudget, areas and must-haves, so Zara doesn't ask twice.
  • Save chats to my accountPick up on any device. Off means chats end when you close the tab.
  • Ask before sharing with an advisorAlways on. You choose what's shared at each handoff.

Full details in the Privacy Policy. Questions: (905) 553-8500.

FAQ

Questions about Zara

Is Zara a real estate agent?

No. Zara is an AI virtual agent that works for Coldwell Banker Summit Realty, Brokerage. She searches listings, runs numbers and books viewings. Advice, offers and negotiations are handled by a licensed advisor, and you can ask for one at any point in the chat.

Is Zara free to use?

Yes. Chatting, speaking and call-backs with Zara are free, and there's no obligation to buy, sell or rent with us. If a service has a fee, Zara always tells you the price up front, before you ask for it. Talking to a licensed agent on our team is free too, at any time.

Where does Zara get her information?

From the live MLS® feed for listings and market numbers, plus Summitly's calculators, guides and Ontario rules pages. Each fact in a chat shows its source, so you can check it. If she isn't sure, she says so and offers a licensed advisor instead of guessing.

Can I call Zara on the phone?

Soon. Zara's direct phone line is coming soon. Today, leave your number and she calls you back, usually within a minute, any time of day. To speak with a licensed agent instead, call our main line at (905) 553-8500 during business hours, or book a call at a time that suits you.

Why can't Zara show me sold prices?

She can, once you sign in. Real estate board rules (TRREB VOW) only allow sold and leased prices to be shown to registered users. A free Summitly account takes about 20 seconds. After that, Zara shows sold prices and comparable sales right inside the chat.

Does Zara remember what I asked before?

Yes, if you're signed in and memory is on. She keeps your budget, areas and must-haves so you don't repeat yourself, and your chats are saved to your account. You can turn memory off, download your chats or delete them at any time in your settings.

How do I talk to a licensed agent?

Ask Zara for an advisor, tap "Hand off to an advisor", or call (905) 553-8500. With your permission, the advisor receives your full conversation, so you don't start over. During business hours they usually reply quickly; after hours, they contact you the next business morning.

Does Zara give legal or tax advice?

No. Zara can explain how something generally works in Ontario, like land transfer tax or rent increase rules, and link the official source. For advice about your own situation, she points you to a lawyer, an accountant or a licensed Summitly advisor who can help properly.

How accurate are Zara’s home value estimates?

We test Zara’s estimates against real sale prices, with no hindsight, and publish the method, the limits and the accuracy by city and home type. See Zara’s estimate accuracy and method.